INFORMATION
|
Discounts: |
Check often our web specials page for all
monthly promotions!!! |
|
Payment: |
Credit cards (Visa, MasterCard or American
Express) and PayPal. The total of your invoice will appear online instantly. It's
very easy, safe and secure! |
|
S & H: |
Shipping is at cost and our
handling fee is $1 per parcel. Shipping and handling fees are at the
expense of the customer. We ship using the regular accelerated service.
Please specify if another form of shipping is preferred. |
|
Service: |
» Shipment within 24 hrs when our inventory
permits.
» Quick exchange or refund on returned items upon previous mutual
agreement.*
» Quick response to customer's questions and compliance.
» The return shipping fee is at the expense of the customer.
Return Policy
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All
returns must be accompanied by a valid Return Authorization number.
-
All
returns must be submitted within 60 days of the original shipment date.
Any returns submitted after 60 days will be denied. New merchandise (not washed, worn, altered or soiled), and suitable for resale may be returned for exchange or a refund within 60 days of purchase/order. After 60 days goods will not be accepted. No returns are accepted on custom, printed, embroidered or clearance products.
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Full credit, less shipping charges will be applied to all factory sealed
authorized returns.
-
Full credit will be applied to all defective authorized returns.
(defective merchandise does not include physical abuse)
-
A
20% restock fee, less the shipping charges will be applied to all opened,
non-defective authorized returns.
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All
unauthorized returns will be refused.
-
All
return requests must be submitted to customer service to obtain a proper
return authorization number.
-
Return requests must be submitted with the original order number and the
reason for return.
-
Authorized RA’s must be received by our returns dept. within 30 days of
the RA number being issued.
Please confirm with us before
any returns.
|
|
Hours: |
Monday through Friday
9 a.m. to 5:30 p.m. Eastern Time |
| Your calls are important to us.
In our absence, please leave a message on the answering machine and we will
get back to you as soon as possible. |
CONTACT INFORMATION
»
Customer service sales@hardboxstore.com
»
General info@ontechforce.com
» 1(888) 780-3012 » 35732 Ford
Rd. Westland, MI 48185 |
